ħ) Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done.
Ħ) If this was caused by a Version Update then you can roll it in Settings>Update & Security>Recovery and then hide it until it matures using the Hide Updates Tool explained here. You can also use System Restore to get before the problem began, then check for Updates with the Hide Update tool and hide them. If these fail try to Uninstall the Driver, restart PC to reinstall.Ģ) Did you enable the Privacy setting to allow apps to use your webcam?ģ) Try also these steps for when webcam isn't working:Ĥ) Try resetting the Camera app at Settings > Apps > Apps & Features > Camera > Advanced Options.ĥ) If this was caused by Windows Updates then you can check which were installed at Settings>Update & Security>Windows Update under Installed Updates, then uninstall them from the link there, and hide with the Hide Updates tool explained here. the PC maker's Support Downloads web page.Īdditionally on Webcam Driver tab see if Roll Back is available, if not try Update Driver, first Automatically, then Browse, then Let Me Pick to try all previously installed Drivers. In Device Manager reached by right clicking the Start button, compare all other drivers including Chipset, display, sound, etc to make sure you have the latest vs. If you need help performing any steps I am standing by to help.ġ) Try Updating the webcam driver from the PC maker's Support Downloads web page for your full model number, Serial Number, or Dell Service Tag number from sticker on PC.
I'll give you all possible fixes that are working for others for webcam problems. How about installing the Logitech full software program for this camera here:
I 'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you.